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Customer Engagement Solutions
Come and explore where innovative technologies and digital transformation combine to accelerate value and customer engagement.
- Tailored Content.
- Enhances Engagement.
- Performance Measurement.
- Real-Time Analytics.
- Dynamic Keyword Insertion (DKI).
- Dynamic Text Replacement (DTR).
- 1-1 Hyper-Personalisation.
- Nudge Bytes - gentle reminders.
"The more you know, the more you realise you don't know."
Aristotle
Making communications smarter with data-driven content, empowers you to make informed decisions, optimize resources, and deliver more relevant and impactful content to your target audience.
Build tailored multichannel user journeys for your business case. From the initial contact to follow-ups, use Machine Learning and AI to generate perfect engagement scenarios.
Enhance content effectiveness, improve audience engagement, and drive business objectives by leveraging insights derived from data analysis.
Improve the overall customer experience by optimizing touchpoints, reduce friction points, and deliver consistent and cohesive interactions across your customers journey.
DATA-TOOLS & APIs
Personalise digital communications at scale
and uplift customer engagement.
PREPOP
One-to-One Marketing made easy, dynamic content customization can pre-fill forms with user information like name, email, address, or past purchase details retrieved from their account or previous interactions
Add campaign-specific real-time content that aligns to a specific marketing campaign the user is arriving from. Ensuring a consistent personalized experience regardless of the user's device or platform.
PrePOP is responsive and can adapt to changes in user behavior or preferences, ensuring that the personalized experience remains relevant and effective over time.
Find out moreHYPER Personalisation
By leveraging data-driven insights and user interactions, you can modify various aspects of the web page, display popovers for promotional messaging and calls-to-action, or add content, to optimize relevance and engagement for each visitor.
By using DKI and DTR you can dynamically introduce page content based on the user journey in real-time.
Hyper-personalisation is the next level for smarter marketing content!
So lets talk and find out more.
INTEGRATIONS
Our software seamlessly integrates with a wide range of services, providing enhanced functionality and streamlining data workflows.
Our API's are built with the latest technologies and connection capabilities, enabling automated push and pull data streams to be shared across all your data stores.
Find out moreDATA-HUB
Our data hub offers tools and capabilities for data transformation, cleaning, and preparation. This includes ETL (extract, transform, load) processes, data profiling, data mapping, data cleaning and data enrichment.
An architectural approach that integrates data, metadata (data about the data), and tools for data governance, management, and transformation.
Find out moreCAMPAIGN & MODULE PRICING
Our modules and campaign plans are not just about the price its about what you want to achieve!
So shall we get started and create the best possible digital experiences and accelerate your business growth?
Explore pricing options
| Module | Set up and training | Per record | Each Campaign | Admin User | Per Engagement | Data Cost month based on 5000 records |
Response Cost based on 5% engagement rate |
Cost per month based on 5000 records |
|---|---|---|---|---|---|---|---|---|
| CORE | £250.00 | £0.0080p | £25.00 | £5.00 | £0.1050p | £45.00 | £26.25 | £109.25 |
| PrePOP | £250.00 | £0.0080p | £25.00 | £5.00 | £0.2000p | £45.00 | £50.00 | £133.00 |
| HYPER-PERSO | £250.00 | £0.000p | £25.00 | £5.00 | £0.0500p | £5.00 | £12.50 | £47.50 |
Our plans are for each campaign set up based on the number of data records/recipients you are sending to. Prices are estimates only and are not intended as actual price quotes. Actual pricing may vary depending on the type of agreement entered with Datacom, date of purchase, and the number of modules required. Prices are calculated based on GB Pound and converted using London closing spot rates that are captured in the two business days prior to the last business day of the previous month end. If the two business days prior to the end of the month autumn on a bank holiday in major markets, the rate setting day is generally the day immediately preceding the two business days. This rate applies to all transactions during the forthcoming month. Sign in to onlinereply to see pricing based on your current programme/offer with Datacom. Contact an onlinereply sales specialist for more information on pricing or to request a price quote.